The popularity of the internet as a vehicle for communication and social interaction has helped online support groups become a medium for this important exchange of information. The attractiveness of online support groups stems from their ease of access, variety and therapeutic nature. Vibrant and caring online communities offer a unique opportunity to increase knowledge, alleviate feelings of isolation and increase emotional support.

Online Support Groups vs. Traditional Support Groups

Traditional support groups meet face-to-face on a scheduled basis and are usually led by a professional moderator, according to Mary Randall, author of Support Groups: What They Are and What They Do. The members are those who have similar experiences and shared information needs.

Online support groups are known by various names: online support communities, online self-help groups and internet support groups. Traditional and online support groups provide the same level and type of support yet online support groups take place in cyberspace, are anonymous and are guided by the participants themselves on an unlimited basis.

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